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AD405-04 Headset Jack... Still

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  • AD405-04 Headset Jack... Still

    It registers when I have placed a headset into the jack however it says that there is nothing there when I try to control the volume. I have tried previously to install the audio driver via dell site however it failed, I do not know what to do for it to register. I never got a reply on the last one that I made, however, Tyler remote controlled and tried to fix it then but to no avail. I was booted off the computer and then never heard about it again.

    Any help would be great!
    Many thanks,
    Amber

  • #2
    Sounds like it might be a hardware problem that would require the machine to be removed from the lab. Are there not any other machines to work at (so we don't have to take a machine out of commission completely)?

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