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  • Maya is not opening.

    What's going on with Maya in the Cave? Apparently, this isn't a new problem. Somehow the licensing is no longer valid or showing up so I get this message and errors.

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  • #2
    So a few things:

    a) Be sure to post this sort of problem over in the Hardware Problems forum....when something is posted there they get a notice on their end (they don't get such a notice if its posted here).
    b) Be sure to be as kind as you can with your reports. The IT guys are our friends and we need to keep them that way. The more they feel like they are on our team, the faster we'll get things fixed. Tone matters. The only way they know if there's a problem is when a student reports it (they aren't sitting there watching the server for problems - and it doesn't call out when it has a problem). Screenshots like what you've posted are good...

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